Privacy Policy Page

What Personal Information About Customers Does Klyf Ghana Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

• Information You Give Us: We receive and store any information you provide in relation to Klyf Ghana Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Services.

• Automatic Information: We automatically collect and store certain types of information about your use of our Services, including information about your interaction with content and services available. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Klyf Ghana Services and other content served by or on behalf of Klyf Ghana on other websites. 

• Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily

Use of Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

• Provide, troubleshoot, and improve Klyf Ghana Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Klyf Ghana Services.

• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with Klyf Ghana Services.

• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.

• Communicate with you. We use your personal information to communicate with you in relation to Klyf Ghana Services via different channels (e.g., by phone, email, chat).

• Advertising. We may use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. 

• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Klyf Ghana, and others. We may also use scoring methods to assess and manage credit risks.

Does Klyf Ghana Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries' controls that either is subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

• Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Klyf Ghana Services. For example, you can order products from third parties through our stores. We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.

• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Klyf Ghana or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

• We work to protect the security of your personal information during transmission by using encryption protocols and software.

• We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.